esp | eng, the art of miniature


Help, guarantee and return of an article

The Certificate of Guarantee that emits Ecomodelismo S.L. guarantees the quality of the product that it protects, in the legally established terms, during a period of two years as of the date of delivery. The deficiencies caused by negligences, illegal, nonsuitable tension are not included, nor material blows, use or manipulations put under wearing down by their normal use. In those incidences that justify the use of the guarantee, it will be decided on the repair, substitution of the article, reduces or return, in the legally established terms. The guarantee will lose its value:

  • If they are modified, alters or replaces some of the data of the same one or the voucher of purchase.
  • If the identificativo number as the own apparatus guaranteed without knowledge of the Technical Service is manipulated or repaired so much.
  • If it lacks the company/signature or seal of the establishment. In order to make use of the guarantee, the presentation of the guarantee certificate is essential along with the purchase voucher. In order to make the guarantee effective it contacts with us on telephone 948 259 951 or enví­enos an electronic mail to the following class="ayudaParrafos direction
  • Devolucií³n of artí­culo The articles offered in our store are guaranteed by important manufacturers at world-wide level. To offer the Maxima quality and the best guarantee is our commitment with our clients. If when receives its order is not satisfied, has a term of seven (7) days, to count from the date of reception to execute the return right. The expenses of shipment and collection in case of return will be the responsibility of the client.

    To make this return, the product must be in perfect conditions and their original packing. Once received the merchandise in our warehouses, and previous verification of the state of the same one, it will be come to I refund of its amount according to the modality of payment made by the client. In any case, one will admit the erroneous return of defective products and shipments, being Ecomodelismo S.L. that will become position of the expenses of shipment whenever the client communicates this circumstance in the counted term of seven (7) days from the date of reception of the shipment.

    to make its return, enví­enos an electronic mail to the following direction: or calling to 948 259 951.

    Ecomodelismo S.L. makes the sale and distribution of supplied products in this service. The operations of sale will be understood made in the street of Calle La Rioja 4 -31008- NAVARRESE Pamplona (SPAIN).

    All those susceptible single immediate copy articles will be able to change by another identical article. Examples: magazines, CD's, DVD's, games, etc.

Cómo llegar

Calle La Rioja 4 trasera
Tel.: +34 948 259 951
31008 PAMPLONA (Navarra) Spain

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